This privacy policy explains how Espace (espace-hotel.com) collects, uses, and protects your personal data when you visit this website. Espace is operated as an independent media project by Florence Hartley, based in Lisbon, Portugal.
1. Who we are
Site: espace-hotel.com Operator: Florence Hartley Contact: Via the contact page Based in: Lisbon, Portugal (European Union)
As an EU-based operator, Espace processes personal data in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679.
2. What data we collect and why
2.1 Data you provide directly
Newsletter subscription If you subscribe to the Espace newsletter, we collect your email address. This is used solely to send you the newsletter. You can unsubscribe at any time via the link in every email.
Contact form If you submit a message via the contact page, we collect your name and email address to respond to your enquiry. This data is not used for any other purpose.
2.2 Data collected automatically
Server logs Our hosting provider (MassiveHoster) automatically records standard server log data including IP addresses, browser type, pages visited, and timestamps. This data is retained for a maximum of 30 days for security purposes and is not used for profiling or marketing.
Analytics Espace uses analytics software to understand how visitors use the site (pages viewed, time on site, referral source). No personally identifiable information is collected for analytics purposes. If analytics cookies are used, you will be informed via the cookie notice.
3. Affiliate links and third-party websites
Espace contains affiliate links to third-party websites (RoomRaccoon, Cloudbeds, Sirvoy, and others). When you click an affiliate link, you are redirected to that vendor's website. Espace uses /go/ redirect URLs which log the click (timestamp and destination) but do not store personally identifiable information.
Once you leave espace-hotel.com, the third-party vendor's own privacy policy applies. Espace has no control over data collected by third-party websites and is not responsible for their privacy practices.
We recommend reviewing the privacy policy of any vendor website before submitting personal information.
4. Cookies
Espace uses only the cookies strictly necessary to operate the website (session cookies for the Joomla CMS). No third-party advertising or tracking cookies are set by default.
If you subscribe to the newsletter or use the contact form, a functional cookie may be set to remember your session. This cookie expires when you close your browser.
You can control cookie settings via your browser preferences. Disabling cookies may affect some site functionality.
5. Web fonts
Espace loads web fonts from Bunny Fonts (fonts.bunny.net), a GDPR-compliant font delivery service operated in the European Union. Unlike Google Fonts, Bunny Fonts does not transmit your IP address to servers outside the EU. No personal data is shared with Bunny Fonts beyond what is technically necessary to serve the font files.
6. Newsletter provider
The Espace newsletter is delivered via a third-party email marketing service. Your email address is stored on that provider's servers. The provider acts as a data processor under a data processing agreement with Espace. Your email address is never sold, shared with third parties for marketing purposes, or used for any purpose other than sending the Espace newsletter.
You can unsubscribe at any time via the unsubscribe link in every newsletter. Upon unsubscription, your email address is removed from the active list within 7 days.
7. Your rights under GDPR
As a data subject under GDPR, you have the following rights:
- Right of access — request a copy of the personal data Espace holds about you
- Right to rectification — request correction of inaccurate personal data
- Right to erasure — request deletion of your personal data
- Right to restriction — request that we limit how we process your data
- Right to data portability — request your data in a portable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us via the contact page. We will respond within 30 days.
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with your national data protection authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD) at cnpd.pt.
8. Data retention
| Data type | Retention period |
|---|---|
| Newsletter subscriptions | Until unsubscription + 30 days |
| Contact form messages | 12 months from receipt |
| Server logs | 30 days |
| Analytics data | 13 months (aggregated, anonymised) |
9. Data security
Espace takes reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. The site is served over HTTPS. Access to personal data is restricted to the site operator.
No method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
10. Children's privacy
Espace is a B2B media site intended for hotel industry professionals. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has submitted personal data via this site, please contact us immediately.
11. Changes to this policy
This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. Continued use of the site following any changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions, requests, or concerns:
Florence Hartley — Espace Via the contact page espace-hotel.com · Lisbon, Portugal
